I have forgotten my password

This is how you can create a new password by yourself. 

Necessary steps:

  1. Open the app.
  2. Click on "Can't log in?" on the login page.
  3. Select "I forgot my password".
  4. Enter the email address you used to register.
  5. You will now receive an email to the given email address.
  6. Open the email and click on "Reset password". 
  7. The browser will automatically open. Choose a new password, enter it a second time to confirm and click "Change my password".
  8. You can now log into the app with your new password.


If your password link has expired, check this article: My password link has expired (Reset password)